Thank you for your order! We are committed to getting your products to you as quickly and efficiently as possible. Please read our shipping policy below for more details.

1. Shipping within the UK

Default Shipping: We offer a tracked shipping service for all orders within the UK mainland. The cost for this service is a flat rate of £3.99.

Delivery Times: Orders are typically processed and dispatched within 1-2 business days. Once shipped, you can expect delivery within 2-4 business days. Please note that these are estimates and delivery times may vary due to external factors.

Tracking: A tracking number will be provided via email once your order has been dispatched. You can use this number to track the status of your delivery online.

2. Free Isle of Wight Delivery

Eligibility: If your delivery address is on the Isle of Wight, you are eligible for free delivery.

How to Apply: This will be automatically applied at checkout when you enter an Isle of Wight postcode.

Delivery Times: We aim to deliver Isle of Wight orders within 1-2 business days. We will contact you via email or phone to arrange a convenient delivery time.

3. General Information

Order Processing: Orders are processed and shipped on business days (Monday-Friday, excluding public holidays).

Address Accuracy: Please ensure your shipping address is correct and complete at the time of order. We cannot be held responsible for packages that are undeliverable due to incorrect address information.

Damaged or Lost Packages: If your package is damaged upon arrival or does not arrive within the estimated timeframe, please contact us immediately at [Your Email Address] with your order number. We will work with the courier to resolve the issue as quickly as possible.

4. Contact Us

If you have any further questions about our shipping policy, please do not hesitate to contact us at [Your Email Address].